VooX enables customer-facing employees to instantly connect with remote support experts and access all the information required in their daily work, right on their smartphones or mixed reality enabled glasses.
Next-generation, AR-enabled, real-time communication instantly connects front-line employees and support experts in seamless collaboration even though they are miles apart.
Real-time video communications supported with augmented reality technologies enables remote experts to guide field service agents through drawing, placing spatial anchors or even support instructions transmitted directly into the service agent’s field of view.
Knowledge-based support modules can be used to route any equipment or issues so that all tasks or issues escalated could be tracked to completion.
Key Features:
• Spatial enabled between real life environment & 3D based user inputs
• Real Time Communication through voice & video, text & photos
• Rich set of tools for remote expert to use to support front line employees
• Support different formats of 3D digital models
• Support real time communication between cross platforms
• Automatically synced to the cloud
• Automatically selects optimized networks during connections (4G/5G, Wifi, Satellites transmission, etc)
• Highly encrypted channels for safety
• Managing and fulfilling of tasks to facilitate work assignment
• AR measurement and other tools for all your field service needs
• Support multiple platforms (IOS, Android, PC, Mac, MR/AR glasses)
Key Benefits:
• Brand new experience with 3D immersive technology
• Take your work further with reduced costs in travel and time
• Efficient diagnosis and improved decision making
• Reduced downtime and risks
• Improved productivity for both front line employees & subject matter experts
Questions?
Learn & Support: https://www.voox.io or email us at “[email protected]”
Use of VooX mobile apps & services requires registration for a pre approved corporate VooX ID. For the VooX ID, do contact your corporate administrator. VooX online services require an internet connection, are not available in all countries & languages, and may be subject to change or discontinuation without notice.